Contact Us
Thank you for visiting. Whether you have a question, a suggestion or have spotted something that does not look quite right, we would be glad to hear from you. Every message is read by a real person, and we do our best to reply as quickly as we can.
How to Reach Us
The simplest way to contact us is by email. Please write to info@appletreeandavalon.co.uk and we will get back to you, usually within two to three working days. Messages sent at weekends or on bank holidays may take a little longer to answer.
What You Can Write to Us About
People get in touch for all sorts of reasons. Some of the most common include:
- Questions about our content: if something on a page is unclear, we are happy to explain it in more detail.
- Corrections: if you think a detail is out of date or incorrect, please let us know which page it appears on so we can check it.
- Feedback and ideas: tell us what you found helpful, what was missing, or what you would like to see covered next.
- Technical problems: if a page will not load or a link is broken, a short description and the device you were using will help us fix it faster.
- General enquiries: anything else that does not fit neatly into the categories above.
Helping Us Help You
To make sure we can give you a useful answer the first time, it helps to include a clear subject line, a short summary of your question and, where relevant, the address of the page you are writing about. Please avoid sending passwords, bank details or other sensitive personal information by email, as we will never need them to answer your message.
How We Handle Your Message
Any details you share with us are used only to respond to your enquiry. You can read more about how we store and protect information in our Privacy Policy. For the rules that apply when using this website, including how our content may be shared or quoted, please see our Terms of Use.
A Quick Note
We are an information website, which means we cannot deal with account issues, payments or disputes on behalf of any other organisation. If your question relates to a service you use elsewhere, the quickest route is usually to contact that provider directly. We are still happy to point you in the right direction where we can.
Thank you for taking the time to reach out. Your feedback genuinely helps us keep this website accurate, clear and useful for everyone who visits.